Frequently asked questions

Pretty much anything, as long as it's not toxic or hazardous — furniture, appliances, renovation debris, yard waste, garage and estate cleanouts. Wherever it's located, all you have to do is point

Absolutely. As long as it can be lifted and loaded into the truck by two people, we'll take it away.

Generally, anything toxic or hazardous, including: chemicals, solvents and oils; asbestos; storage and oil drums (unless empty with top and bottom cut out); oil and waste storage tanks.

We prioritize keeping items out of the landfill. Items in good condition get donated to local charities. Anything too worn goes to specialized facilities where wood, metal, and textiles are processed and reused.

No — we price based on how much space your items take up in the truck, so we need to see them in person. For some single-item removals we can give an estimate ahead of time, but the final price is always confirmed onsite. The best way to get a price is to book a free, no-obligation onsite estimate.

We price based on how much space your items take up in the truck, so we need to see them first. When our team arrives, they'll look at everything you want removed and give you an exact price before starting. We only do the job if you're happy with the price — if not, just say the word and we're on our way.

Johnny Took It Away is a paid, full-service junk removal company. Everything is included in the price: picking up items from wherever they are, loading the truck, sweeping up after, and all disposal or recycling fees. You get one upfront price before we start — no surprises.

Yes — if you need weekly, monthly, or quarterly service, we offer bulk pricing discounts. Better value than renting a dumpster or dealing with less professional services.

On the day of your appointment, our friendly, uniformed truck team will call or text 25–30 minutes before arriving to let you know we're on our way.

In many cases, yes — as long as the items are easily accessible and we can take payment over the phone. Give us a call and we'll confirm for your situation.

Yes — fully licensed, bonded, and insured. Every booking is covered for damage to both persons and property.